Senior Claims Officer - Professional Indemnity & Financial Lines

Senior Claims Officer - Professional Indemnity & Financial Lines

18-2-25    Brisbane / Permanent

About the Company:
Join a renowned insurance provider that offers flexibility, a strong commitment to employee development, and a customer-centric approach. This is an exciting opportunity to join a highly respected organisation that provides excellent mentorship and career growth prospects.

The Role:
We are seeking a Senior Claims Officer to join an established team within a leading insurance organisation. This position is available in Sydney, Brisbane, or Melbourne and offers the chance to manage a diverse and complex claims portfolio. As a Senior Claims Officer, you will be responsible for overseeing the end-to-end claims process, with a particular focus on liability claims and Professional Indemnity.
In this role, you will work closely with senior stakeholders, advisors, and customers, providing guidance to junior staff and ensuring claims are handled efficiently and professionally.

Skills & Experience:

• Extensive experience in managing liability and Professional Indemnity claims within the insurance industry (2-5 years of experience is ideal).
• Ability to mentor and support less experienced team members.
• Strong communication, negotiation, and problem-solving skills.
• Demonstrated experience building and maintaining relationships with both internal and external stakeholders.
• A focus on delivering excellent customer service while managing complex claims.

Why You Should Apply:

• Salary: Up to $166K package + bonus depending on experience.
• Additional Benefits:
  • 25% discount on insurance products.
  • Flexible hybrid working options.
  • Generous leave entitlements and employee benefits.
  • Career development opportunities and a strong commitment to continuous learning.

What’s on Offer:
This organisation is a market leader when it comes to employee benefits and career growth. With a focus on employee wellbeing and an inclusive work culture, this is an opportunity to advance your career with a highly respected insurer.

If you would like to apply to this role, please do so via this webpage. If you have any questions, please contact me on f.standen@ensurerecruitment.com.au
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