Account Manager - Corporate

Account Manager - Corporate

20-11-24    Melbourne / Permanent

Are you ready to take ownership of a thriving portfolio and play a pivotal role in driving business growth while delivering excellence in client service and compliance? 
 
About the Role
Reporting to the Account Director, the Account Manager is a hands-on, dynamic professional responsible for managing a diverse portfolio of accounts. You’ll excel in broking, compliance, and client relationships while contributing to the growth and success of the business.
 
Key Responsibilities
Broking

• Manage a portfolio, including new business, renewals, endorsements, and client retention.
• Build trusted partnerships with clients by delivering outstanding service and tailored solutions.
• Exceed KPIs and drive business growth by securing new business opportunities.
• Stay informed on market trends and their impact on clients and business.
• Develop networks with underwriters, funders, and industry stakeholders.

Operations & Compliance

• Maintain compliance excellence, ensuring all processes meet legislative and regulatory standards.
• Keep databases, files, and reports updated and consistent with company policies.
• Support the Account Director in resolving escalated client matters.
• Actively participate in business continuity planning, projects, and operational improvements.

Team Collaboration

• Prepare content for internal and external communications, including market insights and training materials.
• Support onboarding and training of new staff, fostering a culture of collaboration and excellence.
• Embrace company vision, values, and commitment to delivering exceptional client outcomes.

About You

• 3+ years’ experience as an Account Manager in the insurance broking industry.
• Proven customer service excellence with a strong commercial approach.
• Outstanding verbal and written communication skills.
• Familiarity with platforms like Winbeat, OfficeTech, Sunrise, SVU, and SCTP (desirable).
• Tier 1 Broking qualification (essential); tertiary qualification in financial services (highly regarded).

What You Bring

• A passion for building and maintaining client relationships with confidence and care.
• A self-motivated mindset with strong attention to detail and a commitment to growth.
• Exceptional networking skills with underwriters and industry contacts.
• An ability to thrive in managing a growing portfolio while delivering results.

 
In this role, you’ll be part of a team that values innovation, collaboration, and a client-first approach. This is your opportunity to step into a role where your skills will shine, and your career will thrive.
APPLY NOW EMAIL A FRIEND BACK TO JOB LISTINGS