2IC/Senior Technical Claims - Commercial Property - Melbourne
03-5-24 Melbourne / Permanent
Join a highly successful, vibrant company in its continued success and growth.
What you will enjoy about this role: - Assisting the Manager with the claims team, and overseeing workflow
- Providing weekly reporting to the Manager
- You will be acting as the client advocate, working with highly prestigious clients, managing the more complex, disputed property/ISR, strata and some motor claims, managing 80-100 open claims
- Supporting the Manager and covering during holiday periods
- Providing an outstanding level of customer service and ensuring that you obtain the best outcome for your client
- Managing declinatures, disputes, IDR matters, and AFCA cases
- Act as the 'go-to' person for the broking team, answering their questions on claims
- Subsequently investigating circumstances and obtaining all information around the claim to satisfy the insurer
What you will bring to the role: - Experience in property/ISR claims, either within an insurer, broker, or underwriting agency
- Ideally some leadership experience, either as a Technical Claims Specialist or 2IC role
- A highly client-centric approach to your work
- Outstanding communication skills
- The ability to provide a highly professional service in a fast-paced environment
What you get in return: - A salary of up to $140k + Super, depending on experience
- Being part of an innovative team environment in a progressive company
- Ownership of your portfolio and working with prestigious clients
- Salary continuance, life, and travel insurance
- Plus retail discounts
If this sounds like the ideal match to your experience, send over your resume via Apply, or direct to:
l.backhouse@ensurerecruitment.com.au
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